w.e.f: 1st April 2020
PLEASE REVIEW THE DOCUMENT CAREFULLY.
If you have any questions, you may write to us at firstname.lastname@example.org.
The cancer expert is engaged in the business of consulting individuals diagnosed with cancer with participating experts, messaging, and/or secure e-mail for the purpose of providing expert opinion services over the Internet, as well as providing other types of administrative services and information (“Services”).
In order to use the Services, you are asked to send an e-mail to email@example.com. After you send us the e-mail and we revert with an approval, you can use The Cancer Expert’s website and utilize the Services. This process allows you to get in touch with our team, counseling sessions, support groups etc.
The Cancer Expert creates a record of the services you receive. Some examples of the information collected or created through this process are correspondence of all consultation sessions, counseling sessions, support group activities and electronic records that may be uploaded or created as a result of sessions.
For certain services, such as for expert opinion, counseling sessions and support services, we will collect credit card or billing/payment account information which we maintain in encrypted form on secure servers.
In order to participate in the Services, you have to provide Personal Health Information about yourself to The Cancer Expert. Here are examples of the types of Personal Health Information you may submit:
The Cancer Expert may receive PHI primarily to share with our team for the purposes of providing expert opinion and counseling services. However, in limited circumstances The Cancer Expert may use de-identified, non-personal information for statistical analysis, research, improvement of the Services, and customization of web design and content layout.
The Cancer Expert is permitted to use and disclose your PHI for purposes of (i) Expert opinion, (ii) Counseling services, (iii) Payment, and (iii) Operations as follows:
For Expert opinion. The Cancer Expert may use or disclose your PHI to facilitate for purposes of second expert opinion. The education provided may be sponsored or unsponsored.
For Payment. The Cancer Expert may use and disclose your PHI with others who help pay for your care such as health insurers or health plans in connection with the processing and payments of claims and other charges. If The Cancer Expert has arranged with your employer to pay for the Services, The Cancer Expert will not share your Personal Health Information with your employer or benefits provider.
For Operations. The Cancer Expert may use and disclose your PHI for its operations. These uses and disclosures help us run our programs and make sure The Cancer Expert’s customers receive quality information. For example, The Cancer Expert may use PHI to review the latest data in your disease area or recommendations for clinical trials.
Business Associates. The Cancer Expert may contract with outside businesses to provide some services. For example, The Cancer Expert may use the services of clinical trial recruitment companies, transcription services or collection agencies. Each contracted party must enter into a Business Associate agreement with The Cancer Expert, which requires said third party businesses to protect PHI that is shared with them in accordance with the restrictions outlined in this Privacy Notice. Furthermore, PHI will only be provided to third party businesses for the limited scope of performing required services to help facilitate services for you.
For Session Reminders. The Cancer Expert may contact you to remind you about your appointments with our team.
Treatment Alternatives. The Cancer Expert may use and disclose PHI to educate you about different types of treatment available to you. The Cancer Expert may use and share PHI to tell you about other benefits and services related to your health.
Authorization. The Cancer Expert is permitted to use and disclose your PHI upon your written authorization, to the extent that such use or disclosure is consistent with your authorization. Your written authorization is required for marketing to you of any products or services not related to your service, or the sale of any information that is not de-identified. Please note that you may revoke or limit any such authorization at any time. The Cancer Expert cannot take back any disclosures we have already made with your permission. The Cancer Expert is required to keep records of the services that have been provided to you. Be assured that any uses or disclosures not described in this notice will require your written authorization.
People Involved In Your Care. With your permission, The Cancer Expert may share your PHI with a family member or friend who helps with your medical care. We may share your PHI with a group helping with disaster relief efforts. We do this so your family can be told about your location and condition. If you are not present or able to say no, we may use our judgment to decide if sharing your PHI is in your best interest.
Research. In support of telemedicine and ehealth initiatives, The Cancer Expert may use and disclose your PHI for research. The Cancer Expert will only use and disclose information for research if The Cancer Expert receives your written consent, or if a review committee that meets Federal standards says The Cancer Expert does not need your consent.
Genetic Information. The Cancer Expert does not collect or use genetic information.
Fundraising Activities. The Cancer Expert will not disclose your individual PHI for fundraising activities without your written authorization.
As Required By Law. The Cancer Expert may use and disclose your PHI when required to do so by federal, state or local law.
To Prevent A Serious Threat To Health Or Safety. The Cancer Expert may use and disclose your PHI to prevent a serious threat to your health and safety and that of others. The Cancer Expert will only disclose your PHI with persons who can help prevent the threat.
Testimonials. We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name.
Military. If you are in the Indian or foreign armed services, The Cancer Expert may share your PHI as required by the proper military authorities.
Workers’ Compensation. The Cancer Expert may share your PHI for workers’ compensation or programs like it. The Cancer Expert may do this to the extent required by law.
Public Health Risks. The Cancer Expert may share your PHI for public health activities, as required by federal, state or local law.
For example, we may share your PHI:
Health Oversight Activities and Registries. The Cancer Expert may share your PHI with government agencies that oversee health care. The Cancer Expert may do so for activities approved by law. These activities include, but are not limited to, audits, investigations, inspections and license surveys. The government uses these activities to monitor the health care system. It also monitors the outbreak of disease, government programs, compliance with civil rights laws, and patient outcomes. The Cancer Expert may share PHI with government registries, if required.
Lawsuits and Disputes. If you are in a lawsuit or a dispute, The Cancer Expert may share your PHI in response to a court order, legal demand or other lawful process.
Law Enforcement. The Cancer Expert may share PHI if asked to do so by a law enforcement official under limited circumstances as follows:
Decedents. The Cancer Expert may, under limited circumstances, disclose your PHI to coroners, medical examiners, funeral directors for the purposes of identification, determining the cause of death and fulfilling duties relating to decedents.
National Security. The Cancer Expert may share, if required, your PHI with the proper federal officials for national security reasons.
The importance of security for all personal information including, but not limited to, PHI associated with you is of utmost concern to us. At The Cancer Expert, we exercise state of the art care in providing secure transmission of your information from your PC or mobile device to our servers. PHI collected by our web site is stored in secure operation environments that are not available or accessible to the public. Only those employees who need access to your information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. The Cancer Expert is the sole owner of the information collected on its site. The Cancer Expert will not sell, share or lease this information to others. The Cancer Expert does not sell any customer lists, e-mail addresses, cookies or other data without your written authorization.
Secure interaction. When you interact on our web site, all of your PHI including, but not limited to, your credit card number and delivery address, is transmitted through the Internet using Secure Socket Layers (SSL) technology. SSL technology causes your browser to encrypt your entered information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our web site from capturing and viewing your personal information. The Cancer Expert also takes the following measures to protect your PHI online:
Information. Since any entered information you provide to us on our website will be transmitted using a secure connection, if your web browser cannot support this level of security, you will not be able to order products through our website. The most recent versions of Safari, Netscape Navigator, Microsoft Internet Explorer, Google Chrome and Firefox can support a secure connection and can be downloaded for free from their respective websites.
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your PHI from unauthorized access, use or disclosure, The Cancer Expert cannot ensure or warrant the security of any information you transmit to us on our web site.
We are required by law to make sure that PHI that identifies you is kept private, give you this Notice of our legal duties and privacy practices concerning your PHI, and follow the terms of this Notice currently in effect.
You have the following rights regarding PHI The Cancer Expert maintains about you:
Right To Inspect and To Receive Copies. You have the right to view and receive copies of the PHI used to make decisions about your care, provided you submit your request in writing. Usually, this includes consultation and billing records. The Cancer Expert may deny your request to view and/or copy your PHI in limited circumstances. If your request is denied, The Cancer Expert will inform you of the reason of the denial and you have the right to request a review of the denial. The Cancer Expert may charge a fee for the costs of processing your request.
Right To Amend. If you think that personal information The Cancer Expert has about you is wrong or incomplete, you have the right to ask for an amendment to your record. To request deletion of any personal information or ask for a change to your record, you must make your request in writing and submit it to firstname.lastname@example.org. If we are not able to comply with your request, we will respond with an explanation. The Cancer Expert may, under the following limited circumstances:
The Cancer Expert may deny your request for an amendment to your record. The Cancer Expert may deny your request if it is not submitted in writing or does not include a reason to support the request. The Cancer Expert may also deny your request if you ask The Cancer Expert to amend information that:
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Right To an Accounting of Disclosures. You have the right to get a list of the disclosures The Cancer Expert has made of your PHI. This list will not include all disclosures that The Cancer Expert made. For example, this list will not include disclosures that The Cancer Expert made for treatment, payment or health care operations. It will not include disclosures made before 31st March 2020, or disclosures you specifically approved. To ask for this list, you must submit your request in writing.
Right To Request Restrictions. You have the right to ask for a restriction or limitation on the PHI The Cancer Expert uses or discloses for treatment, payment or health care operations. You also have the right to ask for a limit on the PHI The Cancer Expert discloses with someone who is involved in your care or in the payment for your care. Such a person may be a family member or friend. The Cancer Expert is not required to comply with your request. If The Cancer Expert does agree, we will fulfill your request unless the information is needed to provide you with emergency treatment or if otherwise required by law. To ask for restrictions, you must make your request in writing. You must tell us:
Right To Request Confidential Communications. You have the right to request confidential communications of your PHI or medical matters. You may request that The Cancer Expert communicate with you through specific means or at a specific location. You must make your request in writing. The Cancer Expert will fulfill all reasonable requests.
Right To a Paper Copy of This Notice. You may ask The Cancer Expert to give you a written copy of this Notice at any time. Even if you have agreed to get this Notice electronically, you still have a right to a paper copy of this Notice.
The Cancer Expert is constantly innovating and implementing new features as part of its Services. As a result, our privacy practices may change. We may revise this Notice to reflect any changes in our privacy practices. We reserve the right to make the revised Notice effective for PHI we already have about you. It also will be effective for any information we receive in the future. We will post a current version of the Notice on this site prior to the change becoming effective, as well as in the places where you receive the services. The effective date of this Notice is on the first page. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective.
If you think your privacy rights have been violated, you may file a complaint with email@example.com.